SECTOR · HOTELS
You may have a complex site with tips, or hardly take tips currently. Restaurant tips, bar tips, room-service charges, housekeeping gratuities, spa tipping, doorman, valet, concierge. Tip4 can support multiple ways of handling the different weightings, areas of the business, and complex compliancy.
"Tips the way they were meant to be."
Save NIC and on your card processing
NIC savings of 15% for you business and 8% for your staff. Combine this with our brokerage and card processing solutions and we can drive down your costs. Not all solutions require you to switch, unlike many of our competitors.
Service charge AND tip in one transaction
Most providers do tips. Few handle the optional service charge cleanly. We can report on both and can split how they are handled. Service charge to the venue's tronc, tip to the named worker (if applicable). One card transaction, two destinations, full audit trail.
EPOS/PMS-driven, terminal-driven, or both
We can take reports from your EPOS or PMS provider (we are working on delivering integrations also) or operate from a standalone terminal. We don't always need you to rip-and-replace systems, or can clean up the operation and save you money also.
Tronc that holds up to scrutiny and compliancy
Independent troncmaster of record, EATA-compliant, HMRC E24-aligned. The audit pack is built as you go, not bolted on at year-end when HMRC come asking. The new rules of ERA 2025 increase your obligations, much more than many businesses can realistically handle cleanly.
RoundUp
Customer is led to RoundUp which is a slightly higher tip than you would normally expect. It's simple, basic psychology, that works! Lift your tip pool by up to 30%.*
Workers' consultation tools
Ahead of the Employment Rights Act 2025 (ERA), we have the consultation, anonymous feedback, and policy generation built. Can your provider support this? October 2026 is closer than it sounds, and the process more fiddly than you may be able to cope with.
Complex site / Multi-site sanity
Run one tronc per venue (the law requires it), multiple troncs within a site, or across your group with one consolidated reporting dashboard. Site managers stay in their lane; head office gets one view.
Split billing and calculator
Our own terminals allow for easier bill splitting and even a calculator, adding service charge as standard, service charge + tips, or just tips. We adapt to you, not force you into a pigeon hole.
*RoundUp results will vary due to a number of factors, your customer base, your venue, and how you manage this. Tip4 does not guarantee the results of this but provides the systems and solutions for this to be possible
Hotel maths, with realistic numbers.
Properly run troncs save 15% employer NIC and 8% employee NIC on tip volume. The calculator below uses your monthly tip pool to show the annual saving for both sides.
NIC savings + RoundUp uplift
Based on UK NIC rates from April 2025: 15% employer, 8% employee. RoundUp uplift assumes a realistic 15% lift on tip volume.
*RoundUp may increase the tip pool by as much as 30%; we use a fairer 15% for this assessment. Indicative figures only — RoundUp may over or underperform depending on your venue. Platform and processing costs still apply.
One property, many tip channels (potentially); or a simple tronc and weighting system, you choose. Hotels and resorts can be complex, their tipping solutions shouldn’t be.
Restaurant & bar
Service charges and tips, distinguished and tronc-distributed across FOH, bar, and back-of-house. Classic full-service restaurant flows on one terminal.
Room service
The service charge added to in-room dining bills routes to the F&B tronc.
Housekeeping
Per-stay housekeeping tips collected at checkout (on terminal, room key, or QR card in the room) — distributed to the named team. Often a hotel's most overlooked tip channel.
Spa & hair treatments
Per-therapist tipping, with optional pooling rules for the spa team. Same flow as a hair-and-beauty venue or integrated with the rest of the hotel.
FOH, Valet, doorman, concierge
Cashless tipping for the staff customers most want to thank but rarely have cash for any more. Per-worker QR codes and post-stay SMS handle it cleanly.
Group reporting
One dashboard across all departments. The GM sees the whole property; department heads see their team. Full reconciliation against PMS and POS.
*RoundUp results will vary due to a number of factors, your customer base, your venue, and how you manage this. Tip4 does not guarantee the results of this but provides the systems and solutions for this to be possible
PMS & POS INTEGRATIONS
Plays nicely with your stack.
Tip4 is happy to integrate with PMS and EPOS providers, or you can simply send us your reporting. We don't necessarily have to replace anything. We want to increase your tips, help manage them, and save NIC — not reinvent the way you work.
PMS integration
EPOS integration
Payroll integration
Acquirer-agnostic or our own terminals
Payment brokerage — saving you money on processing
*Not all acquirers can support our solutions, and may require a change to your device for full functionality. Terms and Conditions apply
EATA, ERA, and HMRC E24 — all in one place.
Navigating the rules and regulations is tough, and getting harder with the new ERA 2025. The Employment (Allocation of Tips) Act 2023 (EATA) and the Employment Rights Act 2025 (ERA) apply across every department; HMRC E24 governs the tronc treatment for tax. We handle all three on a single audit trail, making you compliant, and save on NIC.
EATA tronc compliance
Independent troncmaster of record, fairness rules across every department, full record retention.
ERA consultation tools
Anonymous worker consultation across departments, ahead of October 2026.
HMRC E24 alignment
NIC-exempt tronc payments, properly structured for HMRC review – save 15% and your staff 8%.
*RoundUp results will vary due to a number of factors, your customer base, your venue, and how you manage this. Tip4 does not guarantee the results of this but provides the systems and solutions for this to be possible