REPORTING & DASHBOARDS
ceven offer online reporting, let alone near real-time for payments. We know this is important, especially for fast moving environments, groups, and for owners who don’t want to have to live on-site 24/7.
Tips, sales, refunds, surcharges, splits, settlement timings, per-worker attribution, per-site performance, group consolidation — all available to you. Built for operators who like to see the good or the bad quickly, not wait until end of month reporting. Or to go back and assess trends, or records from months or even years ago.
"Full dashboard reporting. Clear answers. Data is key"
REPORTING SCOPE
Most reporting is clunky and not geared to the logical questions. What have I sold, who is sell best, who has the most tips, where are my good and bad areas. Highlighting these helps you see what is working well and needs to be mirrored, and what’s working badly and needs to be fixed. Depending on your solutions with us, you will have access to both our payments dashboard (terminal solutions) and our Tipping/tronc dashboard (Tip4).
Tips
Total tip volume, average tip per transaction, tips per worker, round-up uptake. Per shift, per day, per period. Compare like-for-like (this Saturday vs last Saturday) automatically. For the staff level access, this is highly reduced due to GDPR, but managers and administrators can view full sites, or groups depending on access rights.
Sales and refunds
Sales headlines, compared to days/weeks/months, easy to access line items. Refunds vs Sales, by person, by site. Same filters as tips. As with tips, logical user access.
Settlement and batches
What's been authorised, what's failed, what’s are you going to receive. Transactional and batched reporting, lets you know what you are going to get – why and when. No more paper X and Z reads, all automated, and easily accessed.
FILTERS AND REPORTS THAT MATTER
User, time, site, group.
Every figure on the dashboard can be cut multiple ways. The combination is what makes the reporting useful — "front-of-house tips, last Friday evening, site three" is a single click, not a Saturday-afternoon spreadsheet exercise. But you can still download and use the data easily and built over periods to suit you. All with logical user access and controls built in.
User / worker — great for tip reporting, but also for your own management and performance reviews.
Time —down to the minute, up to the year. "This Friday vs last Friday" and "this month vs same month last year" are pre-built. Or expand to far more information with .csv downloads
By terminal/by site. – Payment reporting can report all the way down to a TID (terminal ID).
Group — consolidated reporting across the whole estate. Head office gets one view; site managers see only their site. You can control who sees what, and have a clean view of the business as necessary.
Payment Guru dashboard
The right people see the right numbers. Nobody sees the rest.
Reporting that everyone can see is reporting nobody trusts. Tip4 and our payment platform has proper role-based access from day one: staff can see only transactions and for tipping only as required by both GDPR and the Tipping Act legislation, site managers see their site, head office sees everything.
Your data, your spreadsheet, your accountant's software.
Scheduled CSV / Excel exports (coming soon)
Configure once, delivered to email or a shared drive on schedule. The reports your finance team uses, ready Monday morning, every Monday morning.
Direct payroll feed
Tronc allocations exported in the format your payroll software ingests — Let us know which systems you are using and we can work with them.
API access
We can provide our API, or happy to integrate into others. We have smart ways to do this quickly and easily, often in hours/days, not weeks or months.
Full dashboard reporting. Clear answers. Data is key.